Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the Top Bitcoin Casinos team, what we can help with, and what we can't.
How to Contact Us About Crypto Casino Reviews
The best way to reach us is by email at [email protected]. We read every message and aim to reply within a couple of working days, though it can take longer during busy periods.
To help us route your message quickly, it's useful to tell us upfront what it's about — whether that's a specific site listed on cyber-sports.net, a factual query about licensing or payout times, or something else entirely. A clear subject line saves everyone time.
What We Can Help With
- Questions about our rankings — If you want more detail on why a site like BetPanda, CoinPoker Casino, or Cryptorino sits where it does, or how a particular bonus works, ask us directly.
- Corrections — Crypto casinos change their bonus terms, supported coins, and licensing details often. If you've spotted something on our site that looks out of date, we want to know so we can check it against current information.
- Content suggestions — If there's a coin, a payment method, or a topic around no-KYC play, wallet setup, or provably fair games that you think deserves more coverage, tell us.
- Partnership and business enquiries — If you represent a crypto casino operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
- General feedback — Positive or critical, we read it all and it genuinely shapes how we cover this space.
What This Page Can't Help With
We're a review and comparison site, not a casino, a payment processor, or a customer support desk for any operator we cover. That means we can't:
- Access, recover, or influence your account at any crypto casino
- Process deposits, withdrawals, or refunds on behalf of a casino
- Resolve disputes about a specific bet, bonus, or withdrawal delay — that has to go through the casino's own support channel
- Provide tax or legal advice — for questions about tax liability on crypto gambling winnings or your state's gambling laws, consult a qualified professional
If your issue is with a specific site, the fastest route is usually that casino's own live chat or support email, since they have direct access to your account and transaction history.
If You Need Support With Gambling Behavior
If you or someone you know is struggling to control gambling, or is spending more time or money than intended, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. This is a free, confidential resource available across the US. You're also welcome to mention this in an email to us, and we'll point you toward further resources — we take this seriously and won't try to talk you out of seeking help.
It's worth remembering that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated US operators do, so if you want formal self-exclusion, that's a conversation to have directly with the casino or with a support service, not something we can arrange for you.
A Note on How We Work
Every crypto casino we review and rank — including options like CasinoPunkz, Hyperlucky, Winna, and others on this site — is assessed against the same criteria, and commercial relationships never buy a better position. If you'd like to understand our approach in more depth, or you're specifically looking at options for players outside the standard US market, take a look at our page on Best Non GamStop Casinos 2026.
All content here is intended for readers aged 18 or older, or 21 where a specific casino or state requires it. Crypto gambling carries real financial risk, including the added volatility of the coins themselves, and nothing on this site should be read as a promise of profit or a reliable way to make money.
Thank you for taking the time to reach out. We look forward to hearing from you.